Disaster Response Program

Help when you need it most

When disaster strikes, we’re here to support you 24/7

To help public health agencies and other organisations jump-start their response to COVID-19, Esri is providing the ArcGIS Hub Coronavirus Response template at no cost through a complimentary six-month subscription of ArcGIS Online with ArcGIS Hub Basic. ArcGIS Hub is a framework to build your own website to visualise and analyse the COVID-19 crisis in the context of your organisation's or community's population and assets.

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We support disaster response missions with GIS

Esri’s Disaster Response Program (DRP) assists with disasters worldwide as part of our corporate citizenship. We support response and relief efforts with GIS technology and expertise when your capacity is exceeded.

When you need help quickly, Esri can provide data, software, configurable applications, and technical support for your emergency GIS operations. Use GIS to rapidly access and visualise mission-critical information about the specific locations affected by a disaster. Get the information you need fast, in a way that’s easy to understand, to make better decisions during a crisis.

Areas of support

Explore live interactive public information maps on these disaster types supported by the Disaster Response Program.

Building remains and debris following an earthquake

Earthquakes

Improve your response with our earthquake public information map. Monitor earthquake locations, shaking intensity, and affected population.

Get earthquake help

Residential area nearly fully submerged under water

Flooding

Observe US flooding information showing locations and statistics, flood warning areas, and current precipitation.

Get flooding help

ACTIVE RESPONSE

Humanitarian and Public Health

Improve humanitarian and public health response to disease outbreaks, famine, migration, and environmental disasters with GIS technology.

Get humanitarian help

Hurricanes

View current projected paths, weather warnings, storm surges, and precipitation from hurricanes, also known as cyclones or typhoons.

Get hurricane help

Severe Weather

Manage your severe weather response—including tornados, blizzards, drought, and super storms—with live feeds and sensor data.

Get severe weather help

ACTIVE RESPONSE

Wildfires

Track US wildfire locations, perimeters, potential fire areas, global hot spots, wind conditions, and precipitation via streaming data.

Get wildfire help

How Esri’s Disaster Response Program can help you

Esri was founded to help solve some of the world’s most difficult problems. For over 20 years, the Disaster Response Program has provided GIS support to our users and the global community during disasters. When you’ve reached your limit, here are ways we can help.

ArcGIS software

Esri customers can temporarily extend existing licenses to support their organisation’s increased GIS requirements during a disaster response. New to GIS or not yet a customer? Gain temporary access to ArcGIS, the world’s leading GIS platform.

Workflow implementation

Are you looking for modern capabilities to support situational awareness, impact analysis, damage assessment, operational briefings, or public information? We can implement or help you configure battle-tested solutions during your response.

Geospatial data

Put your response in context by using existing data from ArcGIS Online and the Living Atlas, such as real-time weather, traffic, hazards, infrastructure, and demographics. We’ll connect you with incident-specific data shared by the response community and private sector.

Technical support

The last thing you need during a response is for something to break down. During your response, gain access to our industry-leading premium support services. A dedicated team of professionals is ready to address any question or issue related to the ArcGIS platform.

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Help when you need it most

Maintain Situational Awareness and Connect Communities During Disasters Using ArcGIS

Discover the power of ArcGIS to manage emergencies and the flow of public information.

The story of GIS in disaster response

2017

Busiest year on record

The Disaster Response Program had its busiest year on record as a result of three major hurricanes, multiple devastating wildfires, and severe flooding.

Read about mapping wildfires

2014

Malaysia Airlines flight MH17

The Disaster Response Program assisted with rapid information sharing capabilities between multiple global locations in a matter of hours in response to the downing of Malaysia Airlines flight MH17.

Read about the MH17 response

2009

Deepwater Horizon Gulf Oil Spill

Multiple organisations shared situational awareness applications that supported the response and clean-up efforts for the Deepwater Horizon Gulf Oil Spill.

Read about the spill response

2005

Hurricane Katrina

Katrina was one of the costliest tropical cyclones in US history. The Disaster Response Program provided direct support for several agencies, including a regional database, damage assessment, search and rescue, and map production.

Read about the GIS volunteers

2001

9/11 World Trade Center

An emergency operations centre with GIS capability was established on Pier 92 to support the World Trade Center response and recovery efforts. 20,000 maps were produced in the weeks following the 9/11 terrorist attacks.

Read about the 9/11 response

1994

Northridge earthquake

Esri's first activation of the Disaster Response Program supported the response to the Northridge earthquake with advanced impact modelling and damage assessments.

View the earthquake shakemap

Maps for the media

Request embedded maps or interview topic experts for your disaster-related editorial features and news stories.

Send a media request

COVID-19 Hub

Access free software, spatial data and request remote support from Esri experts

View Hub

Get help now

If you need GIS software or support for your current disaster response, please request assistance by completing the form. All requests should be fully justified and are subject to approval.

Request assistance

Connect with the Disaster Response Program